Privacy policy

Welcome to Clima Care. Your privacy is important to us, and we are committed to protecting any personal information you share while using our website or services.

This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following information when you place an order or interact with our website:

  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment details (processed securely through payment providers)
  • Order history and preferences

We may also collect non-personal information such as:

  • Device type
  • Browser information
  • Website usage data (cookies)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates
  • Provide customer support
  • Improve our website and services
  • Send promotional offers (only if you opt-in)

3. Data Protection

We take appropriate security measures to protect your personal data from:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Loss or misuse

However, no online system is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell or rent your personal information.

We may share limited data with:

  • Delivery and courier partners (for shipping purposes)
  • Payment gateways (for secure transactions)
  • Legal authorities if required by law

5. Cookies

Our website may use cookies to:

  • Improve user experience
  • Remember preferences
  • Analyze website traffic

You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing messages

7. Third-Party Services

Our website may contain links to third-party platforms. We are not responsible for their privacy practices or content.

8. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Comply with legal requirements

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@climacare.com
Instagram: @climacare
Facebook: Clima Care
TikTok: @climacare
Phone: +92 3269596256

Thank you for trusting Clima Care.